top of page

Because We Care

We founded Yorkshire Radiators with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more.


We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us. 


You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form or an order. The information you give us may include your name, address, e-mail address and phone number.

The information our website automatically collects about you. 


With regard to each of your visits to our website we may automatically collect information including the following:

  1. technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform.

  2. information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.                                                                                 


How we may use the information we collect


We use the information in the following ways: Information you supply to us:


We will use this information:

  1. to provide you with information and/or services that you request from us

  2. [Describe any other uses of the information you collect (ie. other marketing communications to individuals who have requested a prospectus)].                                                           

  Information we automatically collect about you:

We will use this information:

  1. to administer our site including troubleshooting and statistical purposes; to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

  2. security and debugging as part of our efforts to keep our site safe and secure.

  3. This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information.

bottom of page